Salesforce
Salesforce, officially known as Salesforce.com, Inc., is a leading cloud-based software company headquartered in San Francisco, US. Founded in 1999, Salesforce has revolutionised customer relationship management (CRM) by offering a suite of innovative solutions that empower businesses to connect with their customers more effectively. With a strong presence in North America, Europe, and Asia, Salesforce operates primarily in the technology industry, focusing on CRM, marketing automation, and analytics. Its flagship product, the Salesforce Platform, stands out for its scalability and customisation options, enabling organisations to tailor solutions to their specific needs. Recognised as a pioneer in cloud computing, Salesforce has achieved significant milestones, including being named a leader in the Gartner Magic Quadrant for CRM. Its commitment to innovation and customer success solidifies its position as a market leader in the CRM space.
DitchCarbon Score
How does Salesforce's carbon action stack up? DitchCarbon scores companies based on their carbon action and commitment to reducing emissions. Read about our methodology to learn more.
Industry Average
Mean score of companies in the Computer and related services (72) industry. Comparing a company's score to the industry average can give you a sense of how well the company is doing compared to its peers.
Industry Benchmark
Salesforce's score of 19 is lower than 100% of the industry. This can give you a sense of how well the company is doing compared to its peers.
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Salesforce's reported carbon emissions
As of 2023, Salesforce reported carbon emissions of approximately 4,000,000 kg CO2e for Scope 1 and significant Scope 3 emissions, including about 103,000,000 kg CO2e from capital goods, 83,000,000 kg CO2e from business travel, and 847,000,000 kg CO2e from purchased goods and services. In 2024, the company anticipates a reduction in Scope 1 emissions to about 3,000,000 kg CO2e, while Scope 3 emissions remain substantial, with approximately 57,000,000 kg CO2e from capital goods, 129,000,000 kg CO2e from business travel, and 426,000,000 kg CO2e from purchased goods and services. Salesforce has not publicly committed to specific reduction targets or initiatives under the Science Based Targets initiative (SBTi) or other climate pledges. The company continues to focus on its overall climate commitments, aiming to address its carbon footprint through various sustainability efforts.
Unlock detailed emissions data
Access structured emissions data, company-specific emission factors, and source documents
| 2016 | 2017 | 2018 | 2019 | 2020 | 2023 | 2024 | |
|---|---|---|---|---|---|---|---|
| Scope 1 | 3,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 | 0,000,000 |
| Scope 2 | - | - | 000,000,000 | 000,000,000 | 000,000,000 | - | - |
| Scope 3 | 84,000,000 | 00,000,000 | 000,000,000 | 000,000,000 | 000,000,000 | 0,000,000,000 | 000,000,000 |
Industry emissions intensity
Location emissions intensity
Reduction initiatives & disclosure networks
Companies disclose and commit to reducing emissions to show they are serious about reducing emissions impact over time. They can also help a company track its progress over time.
Salesforce is participating in some of the initiatives that we track. This may change over time as the company engages with new initiatives or updates its commitments. DitchCarbon will update this information as it becomes available.
